how to remove a delay respond?

[t4nu]

Hi,
I notice that ebase application is rather slow in respond of user action. For e.g. when I click the button it will take a while until the script is responding, even sometimes seems the script is not executed at all.

What should I do to remove the delay?

[Steve]

Hi

How long is the delay? There should not be any delay between the user clicking a button and the script execution.

Kind regards

Steve

[t4nu]

It's around 5 secs (sometimes more than 5 secs). So many times the user click the button more than once because seems no respond from the application.
I notice this after let the users to try the application.

Hi

How long is the delay? There should not be any delay between the user clicking a button and the script execution.

Kind regards

Steve

[Steve]

I am not sure why you see a delay of 5 seconds. But here are a couple of things to look at:

1) Have you checked the server log with the log information enabled so that you can see the script running on the server? It is worth putting a debug message at the top and bottom of the event script

Code: Select all

log("Start Event......");
//do some code....
log("End Event......");

This will give you an indication of the time it takes to process the event for the button.

2) Check the CPU and memory on the server and check that these appear to be normal. Heavy CPU or high memory will slow things down.

[t4nu]

Thank you for the suggestion.
Will try it in my script.

I am not sure why you see a delay of 5 seconds. But here are a couple of things to look at:

1) Have you checked the server log with the log information enabled so that you can see the script running on the server? It is worth putting a debug message at the top and bottom of the event script

Code: Select all

log("Start Event......");
//do some code....
log("End Event......");

This will give you an indication of the time it takes to process the event for the button.

2) Check the CPU and memory on the server and check that these appear to be normal. Heavy CPU or high memory will slow things down.