file service upload page button and text not showing well.

[xren]

Hi,

I am using the FileService upload function.

The Upload and Cancel button only show two very narrow buttons with no words on them.

The functions work fine.

And all the text on that page do not appear.

How this can be fixed?

[Jon]

It sounds like the texts are missing for the language the form is using. The texts for the "Upload" and "Cancel" buttons are system texts 322 and 323. You can check these with Tools > System Texts in the designer.

[xren]

I can see them under Tool/System texts maintenance

[Jon]

Can you check if the other system texts display ok. If you display a list (any type of list will do) do you see "Please Select" at the top of the list? This is system text 21. If it's missing, it implies that the form is running in a language for which there are no configured texts. You can check the runtime language with script statement form.language. If you don't explicitly specify a language, this should be the default language which is usually EN.

[xren]

Hi Jon,

No "Please select" text for a list.

I run the script form.language, the result is: EN

Then How this can be fixed?

Xiaoli

[Jon]

Xiaoli,

I haven't seen this before. I don't know why all your system texts are missing. I still think that the most likely cause is a mismatch between the runtime language and the language the system texts are configured in. Though it looks as if both will be English (EN) on your system. Have you made any configuration changes to the languages setup?

Things to try (one at a time):
1. Delete all files in UfsServer\tomcat\work\Catalina\localhost\ufs and restart the server.
2. Export system texts (They are under "System" in the export dialog). Check the export file contains the correct content e.g. for system text 21, you should see the English "Please select" text like this:

Code: Select all

<text textId="21">
  ..
  <languageText>
    <languageId>EN</languageId>
    <content>Please select</content>
  </languageText>
</text>

Then re-import the export file.

Regards
Jon

[xren]

Thank you Jon.

The issue has been fixed. I exported the system text from my development server and imported to this testing server. It works fine now.

Xiaoli