License renewal

Post any questions regarding Installing or Upgrading Ebase, including problems starting up the Ebase Xi Server or Designer

Moderators: Ian, Dave, Jon, Steve

neilnewman
Ebase User
Posts: 198
Joined: Fri Dec 20, 2013 1:29 pm
Location: Dartford Borough Council
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License renewal

#1

Postby neilnewman » Tue Dec 17, 2019 9:02 am

Hi,
Our verj.io maintenance license expires at the end of this month: maintenanceExpiryDate=20191231
I did email veri.io via the "contact us" form a few weeks ago regarding this, but I have heard nothing back.
How do we go about getting a new license file produced?

Thanks
Neil
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Jon
Moderator
Moderator
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Joined: Wed Sep 12, 2007 12:49 pm

Re: License renewal

#2

Postby Jon » Tue Dec 17, 2019 5:32 pm

I've passed your message on to the licensing team. :oops:
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Steve
Moderator
Moderator
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Joined: Fri Sep 07, 2007 3:44 pm
Location: Sandy, UK
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Re: License renewal

#3

Postby Steve » Tue Dec 17, 2019 5:43 pm

Hi Neil,

You need to go through the Ebase customer portal:

http://portal.ebasetech.com/cp/CP_PORTAL_HOME.eb

You can submit a licence request using the licence procedure link on the left hand side.

In the meantime, I will chase up your Verj.io contact us email.

Kind regards

Steve
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