What is the Ebase Workflow Management System (WfMS)?
Ebase workflow management system (WfMS) is a standalone module which enables the automation and tracking of business processes. A business process, such as processing a loan application or answering a customer support call, is something which may involve a combination of manual and automated activities such as checking the loan request, authorising the request, responding to the requester.
The sequence in which activities are performed is important to the correct execution of the process and will often depend on the outcome of previous activities, for example, a loan can not be approved before the application has been made, and if the loan is for an amount greater then £10,000 it can only be authorized by a senior level manager.
Although it is possible for a business process to be fully automated, it is often the case that one or more individuals will be required to take part in the process, for example, the manager who authorizes the loan or the customer support engineer who responds to a customer’s query.
The term Workflow is synonymous with a business process in that a workflow is the definition of the ways work can flow around an organization in order to achieve a specific goal.
What is the Ebase Workflow Management System (WfMS)?
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Workflow management helps the businesses in streamlining the efficiency of every elements of the company. There are number of departments in every company, performing different set of task. Workflow software arms the management with most advance tools, by which they can easily monitor the growth of every elements in the company. This will automatically boost the company performance and they will swim in the ocean of the profit.
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