End of support for Ebase v3.x

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JoshuaW
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Location: WFH, Oxfordshire, UK
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End of support for Ebase v3.x

#1

Postby JoshuaW » Thu May 13, 2010 10:13 am

Since you've now rolled out Ebase v4, I'm wondering if you have decided to assign End Of Support dates for earlier versions?

I note that you're still supporting v3.2.1+ via support form. Will that continue or what?

Many thanks
Josh
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Hovik
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#2

Postby Hovik » Thu May 20, 2010 3:26 pm

Currently we have no plans to discontinue supporting earlier versions of Ebase.
As and when we come up with a plan, there will be an announcement on the customer portal and also here in the Forum.
Any such announcement will be made 3-6 months ahead of termination of support.

I hope this addresses your concern.

Ebase Support
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JoshuaW
Ebase User
Posts: 19
Joined: Fri Oct 24, 2008 1:55 pm
Location: WFH, Oxfordshire, UK
Contact:

#3

Postby JoshuaW » Thu May 20, 2010 3:36 pm

Yes it does, doing up an investigation report on moving to v4 from v3.6.

Many thanks
Josh
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