PDFPrint works on windows install not on ubuntu server

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fronsky
Ebase User
Posts: 86
Joined: Thu Mar 08, 2018 2:52 pm

PDFPrint works on windows install not on ubuntu server

#1

Postby fronsky » Mon May 20, 2019 6:09 pm

Hi,

I'm a little bit stuck on an issue where the same form does show the output pdf on windows, but the same form on a linux install doesn't.
I create the pdf with a fpl script using: "OUTPUTPAGE as pdf report;"

On ubuntu it opens the PDFPrint window, but shows the popup: Error Failed to load PDF document.

Some system info:

Install with designer on windows 10 is:
Ebase version: 5.5.0
Ebase build: 20181217
Application server: Apache Tomcat/8.5.23

Install on Ubunta desktop install:
Ebase version: 5.5.1
Ebase build: 20190315
Server Java: 11.0.1
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Segi
Ebase User
Posts: 649
Joined: Mon Dec 09, 2013 6:37 pm

Re: PDFPrint works on windows install not on ubuntu server

#2

Postby Segi » Mon May 20, 2019 8:50 pm

It would be more helpful if you paste the full error from the server logs.
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Steve
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Location: Sandy, UK
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Re: PDFPrint works on windows install not on ubuntu server

#3

Postby Steve » Tue May 21, 2019 10:32 am

Hi Fronsky

Could you zip up your logs from the Ubuntu server and send them to support@ebasetech.com

The logs are located in:

Ebase_Install_Dir/UfsServer/tomcat/logs

I will take a look.

Kind regards

Steve
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Steve
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Posts: 414
Joined: Fri Sep 07, 2007 3:44 pm
Location: Sandy, UK
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Re: PDFPrint works on windows install not on ubuntu server

#4

Postby Steve » Tue May 21, 2019 10:41 am

Hi

Could you also check that the following file exists on the linux system:

<Ebase_Install_Dir>/UfsServer/bin/wkhtmltopdf

Kind regards

Steve Upton
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fronsky
Ebase User
Posts: 86
Joined: Thu Mar 08, 2018 2:52 pm

Re: PDFPrint works on windows install not on ubuntu server

#5

Postby fronsky » Tue May 21, 2019 2:16 pm

Thanks. I'll send in a minute. Just checked, the file you mentioned is there.
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